With many reviews and comments, it becomes pretty clear why the Falls of Montrose warrants its 7% approval. Let's take a look at a few.
Here's an Anonymous poster with the most recent review on 1/25/09
"We have found the manager, [name redacted], to be extremely unhelpful. We have had plaster falling onto our car for months and this has not been addressed despite several requests. There are about a dozen old appliances outside of our window without any apparent plan for them to be removed. We would not recommend this apt complex to anyone that we want to keep as friends."
So the Falls is billeted as a tranquil place-well, an Anonymous commenter for that post begs to differ:
"The kids and dogs run wild and loud. If you like the loud rumbling of skateboarding and rollerskating on the overhead walkways(same volume and sound as when people are moving and using dollies and carts)you'll be in paradise."
The follow statement is from about a year ago by yet another anonymous poster:
"Starpoint Properties needs all tenants so they can renovate and charge higher rents. They refuse to pay tenants what the city requires to do this. Instead they harass them and don't follow through on simple commonplace things that landlords are supposed to do. They have come into my home for bogus reasons and left a mess that I am supposed to clean up. Yesterday they took over the tenant parking area for painting all day and just went ahead and taped up the cars there with plastic sheeting- they didn't tell any tenants about this, just did it. I had to back up and find a spot on the street."
Another poster chimes in with a refernce to the lawsuit:
"A criminal case was filed by the city of Glendale against Starpoint Mgmt. A number of former tenants have filed claims against the company in small claims court. The management has demonstrated innumerable times that the only thing that matters to them is money. What more can I tell you to warn you against this place' What was once a nice, friendly, family community has been turned into a dressed up dive. Don't even bother renting a place near the pool or BBQ area unless you're hard of hearing, not even the din of the waterfalls will drown out the noise. Don't bother complaining to the on-site manager that a neighbor's dog barks throughout the night and keeps you up - they won't do anything about it. I lived through the hell of "renovations" and was treated less than human. Then they continually hiked my rent until I left. I couldn't be more relieved to be out of there. Do yourself a favor and find a place where the management cares about you and takes care of any issues as they arise. You deserve better than this place."
It's worth noting that Falls of Montrose is an LLC of Starpoint Properties, which has appears to have a tainted record based on two tenants of another Starpoint properties adding to the conservation:
"I can also relate to the anger and frustration. I am trying, but to no avail, to get my substantial deposit from Starpoint. I was a tenant in one of the properties they acquired in May of 2007. We also had numerous problems with workers, evictions, and code violations. This is a company that is not tenant right friendly in any way shape or form. Be very careful of the entire management staff. Also, all tenants residing at 2211 E. Washington were given evictions with the date of Dec. 31, 2007! Nice holiday gift from your landlord!"
And this one, too:
"I lived at the Starpoint property (now managed by Miller and Desatnik) on Magnolia Blvd in Valley Village for 15 years. Miller and Desatnik tried to bill tenants for the work that Starpoint did to the apartment. We had problems with them constantly working at odd hours, wanting entry into the premises for B.S. reasons (how many times do you need to see a "floor plan"??) It got so bad we went to Radio Shack and bought a motion detecting sensor for the door so we would know if the basatrds were entering while we were still home. Starpoint would "show" apartments to potential tenants that were still occupied by current tenants while the current tenants were not home. This inconvenienced everybody in the entire complex. They even turned a supply closet into another apartment!!! They are getting at least $800 a month for that, no mailbox, no parking space! Miller and Desatnik is no better than Starpoint was. We got pictures of all the messes the workers hired by Starpoint left. So when Miller and Desatnik tried to bill us for the "improvements" that Starpoint made, every tenant wrote to the Los Angeles Housing Department to oppose the rental increase. It was overturned forunately. You just can't polish a turd! 23 notices on my door in 2 months, and a whole lot of aggravation from Starpoint"
Here's an excellent response in defense of the Falls. Yet another Anonymous poster, but one must wonder what interest they have in post this:
"You ignorant people! So what is wrong with big dogs? Wine refrigerator...great idea!! but you people probably drink 40's anyway and would not understand the concept....and for you kayaklvr08 just because you make minimum wage and can not afford the place....... stop talking s******* and if buy a house...oh yeah...you can not afford it!!!!looser :)"Keep it classy, guys!
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